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JIRA 4.4.5 Issue Navigator columns require unnecessary scrolling in IE (views are too wide)

Adam Saint-Prix
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 15, 2012

Any suggestions (besides upgrading) on how to fix the issues with the issue navigator views in JIRA 4.4.5 when using Internet Explorer?

We have a number of users that have to scroll (and scroll and scroll and scroll) to see the Navigator columns when using their issue filters. I see this is fixed in JIRA 5.0, but I can't upgrade to that anytime soon.

The problem seems to be worse if Compatibility View is turned on and I know that IE's compatibility view is not supported, but even turning this view off still shows the Issue Navigator View page as broken.

Is the fix in JIRA 5.0 something that I can apply to JIRA 4.4.x until I can upgrade?

I'm getting reports of this problem from a lot of users. IE is the corporate standard and the workaround of switching browsers is not a good one in my particular situation.

Is there a fix for this that won't break other views in JIRA (and preferably doesn't require a restart)? I can restart, especially if it fixes the problem, but those are difficult to come by as well.

1 answer

1 vote
Tim Eddelbüttel
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April 16, 2012

Hello Adam,
last week we got the same problem and disable the compatibility view helps for us.
When your Jira instance is loaded as "local intranet" then you have to uncheck this option to.

Regards

Adam Saint-Prix
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 16, 2012

Thanks for commenting Tim. We tried this and I still see the issue navigator fields are broken. It's not as bad, but it's still broken. Someone else also pointed out the same thing happens on 'Move Issue'.

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