JIRA Agile account Password

[Meryem Saidi]

I'm not really lucky using JIRA Agile (:

It seems like I forgot my password JIRA Agile account. I can't login.

Please help.

[Meryem Saidi · Accepted solution]

Fixed. I run the JIRA executable 'as an administrator' and not simply 'open' it.

I didn't think that makes a difference since I'm already user/admin of the OS.

Anyway, the info may help other ^^

[Meryem Saidi]

Yes, it's about a local install.

I just remember that I used an integral JIRA database. I forgot how my user directory was configured (:

Thank you for help.

[Nic Brough -Adaptavist-]

Use the can't login / reset password link on the login page.

[Meryem Saidi]

I don't see that in my interface. I can just contact JIRA administrator if I have not already an account.

[Nic Brough -Adaptavist-]

Ah, sorry, I thought you were using OnDemand, not a local install. How did you configure your user directory? If it's external (like LDAP) then you'll need to go to that system. If it's internal, have a look at https://confluence.atlassian.com/display/JIRA/Retrieving+the+JIRA+Administrator