JIRA Agile disabled yet the "Agile" tab remains (On-Demand)

[Tucker Watson]

We did a brief trial run of GreenHopper but ended up disabling it. Now that it's disabled we still have the "Agile" link at the top of JIRA and I can't figure out how to get rid of it. This is an On-Demand instance.

[Tobias Reibling]

What should be mentioned in addition is that - in the rare case you can click the Agile menu and disable it - it seems that the menu does not globally disappear, but only for this user. If another - admin (?) - user enters the page, it will appear for this user again.

Solution (only for server instances): There is a plugin called "JIRA Agile Marketing Plugin" (a system add-on!), and if you disable this one, the annoying Agile menu (that can't be clicked) disappears. I can see this plugin in my OnDemand instance - next to another one called "JIRA Advertisements Plugin" - too, but can't disable it. Really great, Atlassian!

[Bryan Trummer - ReleaseTEAM]

I am not too familiar with the On-Demand settings but are you able to re-index?

[Benjamin Spiss]

same problem here, very frustrating...should be such an easy thing to fix...

[Moritz Thomas]

Any news on this? I'm configuring JIRA for a customer and stumbled upon the same problem. The link is broken. Is there another way to hide that tab?

[Mauro Badii]

Hi Tucker,

When clicking on the Agile button, you'll receive a Try out JIRA Agile popup.

At the botom left in the popup you can disable that notification.Then the top menu Agile button will disapear.

Cheers!

Mauro

[Tucker Watson]

Hey Mauro, unfortunately clicking on the Agile button seems to refresh the page. No popups are displayed.

The HTML shows it with a blank HREF attribute:

<a class="aui-nav-link" href="" id="gha-menu-item" title="Try out JIRA Agile">Agile</a>

Kind of frustrating to have a broken advertisement in an application we're paying for.

[Mauro Badii]

That's bad Tucker :(

Maybe is a browser compatibility or a browser cache thing.

Have you tried any other browser or computer? I've tested in chrome and firefox with no issues.

Would you mind creating a support request at support.atlassian.comso we can investigate further on it? We can also remove it for you if you like.

Cheers :)

Mauro

[David Lancea]

I'm having this same issue. Was a fix found for it? I just updated to v6.2.3 from 6.1 and cannot remove the Agile link.

[Tucker Watson]

Nope, I gave up on fixing it.

[David Lancea]

That's dissapointing. Thanks for the follow up, though