JIRA/Confluence refuse webexteams: urls

[Michal Dobisek]

The Webex collaboration software is able to produce links to messages or spaces, which could be shared and then opening the URL in browser opens the app at appropriate message or space (that's what linking does).

These links use scheme webexteams: so the URL looks like this:

webexteams://im?space=deadbeef-9dbc-11ed-95ee-6f78d640f1ff&message=deadbeef-b184-11ef-935b-2bb6c12f6d0f

This is perfectly valid URL, pasting it into browser works fine, and opens the app.

However, when trying to put this link as link to Cloud JIRA or Confluence, it refuses it as invalid URL. I assume it's because it has some hard-coded check for http/https schemes and refuse anything else. 

Is there any way to work around this and force JIRA/Confluence to make this clickable URL? Is there a chance to have this fixed, so the URL gets correctly recognize?

[Rudy Holtkamp]

As workaround you can make it a tiny url (e.g. via https://tinyurl.com/)

[Michal Dobisek]

Thank's for the suggestion. That would work. Though I need to find out if we have some company-approved shortener.

[Aaron Geister _Trundl_]

Sounds like a support case. Did you try to use a URL field? Or try to put it in comments? 

[Michal Dobisek]

I am trying to put it anywhere in the text (description, comments, Confluence page) - there is always the same rich text editor component, which dislikes it.

URL field is not really a solution, as I need it on more places than one link per JIRA ticket.