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JIRA Email Notifications Not Coming Through

Corey Loye
Corey Loye
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May 24, 2019

Users are not receiving notifications when tickets are updated.

Notification settings have not been changed and still show as being sent to:

  • All Watchers
  • Current Assignee
  • Reporter

Additionally, users are set to receive change notifications for all changes except their own.

Has anyone experienced this before or now how to troubleshoot?

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Shaun Sheehan
Shaun Sheehan
Contributor
May 24, 2019

There is currently an active incident reported on this - you can follow via the Jira status page: https://jira-software.status.atlassian.com/ 

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