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JIRA - Generate Scheduled Report with Comments on the Issues

Ikem Abellon
Contributor
November 15, 2020

Hello All,

Is there a way in JIRA, without using any plug-ins, to generate a report of the issues that also includes the comments?

I've found the "subscription" of a JIRA filter and was able to schedule it to send an email in a certain time and day. However the "Comments" on each issue is not included and it is not in the "Columns" options. 

FIlter Subscription.pngColumn Options.png

Is there a way in the Subscription in the filter to generate a report of the issues that also includes the comments?

Or is there a way aside from Subscription in the filter, without using any plug-ins, that can generate and schedule a report that includes the comments in each issue?

Any help is highly appreciated.

 

Thanks,

Michael

 

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Yevgen Lasman
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November 16, 2020

Unfortunately none of the standard reports will include comments. The only way I know which is built-in is the CSV export, it will include all comments if needed. But you would have to build a custom solution that will trigger such export, get the file and then send it to a subscriber.

And plugins are generally much more flexible in terms of generating reports, which comes with the price but you don't spend time developing your own solution.

However, I can see why Atlassian didn't include them into standard set: try to imagine how should look a report with let's say 10 issues (lines) where each issue has 5 to 20 comments. My best guess this is the major reason why comments aren't in the report.

Ikem Abellon
Contributor
November 18, 2020

Thank you!

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