JIRA Rest API Custom field not returning full value

[Pravalika Surya]

I am trying to get a custom field, which is a dropdown value in jira looks like below,

VAST Appl ID: (ABCD - 12345) - DATA SECURITY TOOLS - BCIT - Dinesh

The Query I am using to get all issues is https://onejira.verizon.com/rest/api/2/search?jql=project=GDVA AND labels in (Tier1,Tier2,Tier3)&startAt=0&maxResults=1000

Which is returning all fields and the customfield_47800 which is giving the value of VAST APPL ID. But the value I am getting is only: ABCD not getting the whole value, Tried the other API's to get only customfieldoption using id But even that returns the same.

I need to get the whole value, Can someone help on this?

[David_Bakkers]

Are you able to lookup the values of other custom fields that are drop-downs but only contain simple text values like "Value 1", "Value 2" etc?

Some of the characters in the drop-down field's value might be the cause of the problem