JIRA Server Alerts for Slack - No notifications sent when only configured to notify on new comments

[Mark James Enriquez]

We have our configuration set to only send notifications to our channel when there are comments added to all issue types in our projects:

However, our channel is not receiving any notifications for the comments. It used to be working for us, however we've requested our JIRA Admin to remove the issue-related notifications highlighted below.

I'm not sure if the problem we're facing now is because we disabled all 3 checkboxes. I have tried disabling then enabling the configuration and I have also tried saving our configuration again, but it's not working. Checked that the Webhook URL is still the same.

Any help would be appreciated. Thanks!

[Trevor Thompson]

Hi @mark mark mark ,

The Jira Server Alerts integration was originally built by Slack and has now been delisted in the Slack app store in favor of the Atlassian supported Jira Server for Slack. I recommending giving the new app a try! 

Trevor