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JIRA Structure: Doesn't see any issues in structure view.

Mariusz Górski
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May 23, 2017

Hello guys. I cannot see any tasks in right grid, nor in Current Project Issues view, nor in jql query where I type project=myProject filter. List is empty. I have all specific permissions for structure and project as well.

But I could add new tasks to structure using Add button in structure view or add issue from issue view. But that is not convenient. I doesn't have idea what happened but that could be related with migration to Structure 3.x. Oh and structure is set as default structure for current project.

Any ideas? 

 

1 answer

1 vote
Stepan Kholodov _ALM Works_
Atlassian Partner
May 25, 2017

Hello Mariusz,

 

Could you please open Issue Navigator (in Issues - Search for issues), type the same query: ‘project=myproject’ and see if project’s issues will be displayed?

 

Also, can you check that Structure is enabled for the project? For that please go to Administration - Structure - Projects with Structure and see if Structure is enabled.

 
Please feel free to crate a support request in our Help Desk for the further investigation: https://support.almworks.com

 
Best regards,

Stepan Kholodov

ALM Works

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