JIRA Timesheet Reports and Gadgets Plugin disabled

[Paul]

Ive updating Atlassian Universal Plugin Manager Plugin to 2.12 and the JIRA Timesheet Reports and Gadgets Plugin 2.4.2 has stopped working, it says 'This add-on could not be loaded. It has one or more errors which prevent it from being enabled'

Any ides

[Paul · Accepted solution]

Thanks for the advice

Andriy suggested a reinstall, this worked.

[Justin Alex Paramanandan]

Ah, glad to know that a reinstall works!

[Justin Alex Paramanandan]

Hmm, reckon you might need to install the UPM manually; could be a problem of installing the plugin update via JIRA internally. Try the following:

1. Shutdown JIRA
2. Clean the following:
   1. $JIRA_HOME/plugins/.osgi-plugins
   2. $JIRA_HOME/plugins/.bundled-plugins
   3. $JIRA_HOME/caches/indexes
   4. $JIRA_INSTALL/work
3. Delete the UPM plugin that was downloaded from the $JIRA_HOME/plugins/installed-plugins
4. Download plugin from Marketplace.
5. Place the downloaded plugin from step 4 into the directory mentioned in step 3.
6. Restart JIRA.
7. Reindex JIRA (Administration > System > Advanced > Indexing)

I reckon the plugin cache might be screwed up, so try cleaning this up and see what happens.

After this, update the JIRA Timesheet Reports and Gadget plugin (if you haven't already).

[cgauterio]

Hi Paul,

Which version of JIRA are you running? Have you tried to restart your application? Would it be possible to uninstall the plugin and reinstall it? Did you upgrade the JIRA Timesheet Reports and Gadgets too, ot just the Universal Plugin Manager?

Cheers,

Clarissa.