JIRA Velocity Email Error - Since moving to 6.4.5

[Sam Morris]

Hi

Since moving to 6.4.5 we are getting error with an velocity email any ideas what I need to change ?

#disable_html_escaping()

#set ($componentManagerClass = $constantsManager.getClass().getClassLoader().findClass('com.atlassian.jira.ComponentManager'))
#set ($method = $componentManagerClass.getDeclaredMethod('getInstance', null))
#set ($componentManager = $method.invoke(null, null))

#set ($allComments = $componentManager.getCommentManager())

#set ( $comms = ${allComments.getComments($issue)}  )
#set ( $rSorter = $comms.size() - 2  ) ##dont include latest comment as this is for comment event notifications which will put latest comment at the top top top

#set ( $rNew = $comms.size() - 1 )
#set ( $a = $comms.get($rNew) )

<table border="0" cellpadding="5" cellspacing="0" style="text-align:left;" >

                <tr>
   <td><b><font size="4" color="#4181FF" face="Arial">Latest Update:</font></b></td>

                       <td><font face="Arial">$a.getBody()</font></td>

                </tr>

                <tr>

                        <td> </td>

                        <td> </td>

                </tr>

                <tr>

                        <td><b><font size="4" color="#4181FF" face="Arial">Description of Maintenance:</b></font></td>

                        <td><font face="Arial">$issue.getDescription()</font></td>

                </tr>

                <tr>

                        <td><b><font size="4" color="#4181FF" face="Arial">Maintenance Start Time:</b></font></td>

                        <td><font face="Arial">$dateformatter.formatDMYHMS($issue.getCustomFieldValue("customfield_11524"))</font></td>

                </tr>

                <tr>

                        <td><b><font size="4" color="#4181FF" face="Arial">Maintenance End Time:</b></font></td>

                        <td><font face="Arial">$dateformatter.formatDMYHMS($issue.getCustomFieldValue("customfield_11525"))</font></td>

                </tr>

                <tr>

                        <td><b><font size="4" color="#4181FF" face="Arial">Maintenance Manager:</b></font></td>

                  <tr>

                        <td><b><font size="4" color="#4181FF" face="Arial">Maintenance Manager:</b></font></td>

                        <td><font face="Arial">$a.getAuthorFullName()</font></td>

                </tr>

                <tr>

                        <td><b><font size="4" color="#4181FF" face="Arial">Reference:</b></font></td>

                        <td><font face="Arial">$issue.getKey()</font></td>

                </tr>

</table>

<br>

</br>

#if($rSorter >= 0)

<tr valign="top">

    <td  id="email-fields">

        <table border="0" cellpadding="0" cellspacing="0" style="padding:0;text-align:left;width:100%;" width="100%">

                    <b><font size="4" color="#4181FF" face="Arial">History of Actions Taken</font size="4" color="#4181FF" face="Arial"></b>

        <br>

        </br>

            #foreach($d in [$rSorter .. 0])

                #set ( $c = $comms.get($d) )

                <tr valign="top">

                    <td colspan="0" style="color:${textColour};font-family:${textFontFamily};font-size:${textSize};padding:0 0 10px 0;width:100%;">

                        <div><font face="Arial"><b>$c.getAuthorFullName()</b>: $c.getCreated() - $c.getBody()</font></div>

                        </div>

                        <div style="color:${textSubtleColour};padding:4px 0 0 0;">#visibility()</div>

                    </td>

                </tr>

            #end

            </table>

        </td>

    </tr>

#end

 Error message -

An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'findClass' in class org.apache.catalina.loader.WebappClassLoader threw exception java.lang.LinkageError: loader (instance of org/apache/catalina/loader/WebappClassLoader): attempted duplicate class definition for name: "com/atlassian/jira/ComponentManager" at getEncodedBodyFromContent[line 3, column 78] at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:351) at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:284) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262) at org.apache.velocity.runtime.parser.node.ASTReference.value(ASTReference.java:507) at org.apache.velocity.runtime.parser.node.ASTExpression.value(ASTExpression.java:71) at org.apache.velocity.runtime.parser.node.ASTSetDirective.render(ASTSetDirective.java:142) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336) at org.apache.velocity.runtime.RuntimeInstance.render(RuntimeInstance.java:1276) at org.apache.velocity.runtime.RuntimeInstance.evaluate(RuntimeInstance.java:1215) at org.apache.velocity.runtime.RuntimeInstance.evaluate(RuntimeInstance.java:1164) at org.apache.velocity.app.VelocityEngine.evaluate(VelocityEngine.java:219) at com.atlassian.velocity.DefaultVelocityManager.getEncodedBodyForContent(DefaultVelocityManager.java:205) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:497)

[Sam Morris · Accepted solution]

I've fixed this issue by using the JETI plugin