JIRA auto creation of ticket

[Alyanna Moje]

Hi Guys,

I want to auto create a JIRA ticket, every first day of the month or quarterly, for a monthly routine maintenance of our data centres. Is it possible? Scope of works are just the same. Only the month will vary. 

Hope anyone could assist me on this. Thank you.

[Jimmy Van (GLiNTECH)]

Hi Alyanna,

Automation for Jira is the way to go.

https://marketplace.atlassian.com/apps/1215460/automation-for-jira?hosting=cloud&tab=overview

See this blog article - https://blog.codebarrel.io/automation-for-jira-service-desk-rule-of-the-week-9aaef7c30a54 - rule 2 for an example of how to run a job on a scheduled basis.

Let us know how you go :)

[Alyanna Moje]

Hi Jimmy,

Thanks for your advice. Seems that Rule 2 in the blog is for the staled issues?

What I wish is to automatically create a JIRA Ticket

- every first working day of the month

- leave as unassigned

- automatically tagged me my account as watcher

- this is for a monthly routine of our data centres

Is it possible? Thank you.

Regards,

Yanna

[Joe Pitt]

You will need a plugin like the one in @Jimmy Van (GLiNTECH) first link. 

[Jimmy Van (GLiNTECH)]

Hi Yanna, you can absolutely do that. Install a trial and you should be able to figure it out quite easily, otherwise the support team is great, or you can post back here with screenshots if you get stuck.