JIRA bulk change no longer there in 6.4.6

[Paul DeSousa]

Hi all,

We upgraded to 6.4.6 and Tools -> Bulk change is no longer available?!?  I look under global permissions and that was not altered in the upgrade, as I still have have global permission to do bulk changes.  Under tools now is "no options available" 

Thanks in advance,

Robert

[Paul DeSousa · Accepted solution]

Turns out there was a Global Permission problem, as the groups were change in A/D.  After adding "Anyone" to the bulk change GP it start to work!

Thanks all for your help.

[Rodrigo Rosa]

Hello Robert,

Try using JIRA Admin Helper to see why you were not permitted to do such action.

[Paul DeSousa]

Hi Rodrigo, There is no bulk change under "Permission Helper"

[Paul DeSousa]

As for everything else I have permission. I really do not think it is a permission problem. No one is able to see bulk change anymore. I can see it under 6.4.2, just not 6.4.6...

[Nic Brough -Adaptavist-]

Hmm. I've managed to do this too, in a dev 6.4.6. However, I lost all the menu content as well as bulk-edit - projects, issues and agile show a sliver of a grey bar (menu footer?) and nothing else.

[Nic Brough -Adaptavist-]

(oops... and) Do you get that too? Or is it just bulk edit? Also, could you check if it happens on another browser?

[Paul DeSousa]

For me it is just bulk edit, however, we do not have agile installed in this instance. Issues shows everything.

[Paul DeSousa]

Actually scratch that, even though we do not have agile installed it still shows up as a grey bar? Should not be there at all as we do not need agile for this instance. Strictly bug tracking.

[Paul DeSousa]

Also all browsers that I have access to which is only Chrome and Firefox.

[Nic Brough -Adaptavist-]

Chrome and Firefox are different enough to make me rule out the browser. I've killed off Agile in this thing, and that hasn't changed it for me. However, I do think we're suffering similar, but probably unrelated issues. One other little nagging doubt - you do have at least 2 issues in the navigator when you're looking for bulk-edit? I'd be tempted to raise this with Atlassian support next, as bulk edit definitely should be there (as you've checked the only place where you can turn it off!)

[Paul DeSousa]

Yes there are all the issues there 35 total. I will open a support issue. Thanks.