JIRA comments are not gettig updated in Servcie now

[Geetha K]

Hi,

We have integrated JIRA and service now. The version of JIRA we use in 7.3.8. We' use RESTAPIs for integration. Recently, the comments entereted in JIRA is not getting updated in service now. When we checked the logs, the comments are not being fetched at all when a new comment is added. So, can you please assist?

Thanks,

Geetha

[Walter Buggenhout]

Duplicate of this question