JIRA custom create issue steps?

[Andrew Culver]

I notice that support.atlassian.com is using some extra steps with custom screens in their Create Issue process. When you click Create Issue, you first are prompted for a SEN or Hosted URL, then are prompted to select a project, then are prompted to select an issue type. Users must go through all of these steps before getting to the issue creation screen.

How do they do this?

[MichałS · Accepted solution]

Hi Andrew,

You can get this done by using some Speakeasy plugin magic.

We are currently implementing similar things by writing some javascript and using AUI and AJS to build some custom dialogs with input fields + REST API to create issues at the end.
The data for populating dropdowns, autocomplete fields, etc comes also from the REST API of JIRA.

Just let me know if you need some additional details.

[Andrew Culver]

Thanks both for the info. Was hoping a plugin would be available to easily do this without too much development work.

[Pedro Cora]

Andrew,

That involves a customization on top of JIRA to add this extra layer of detail. Not bundled in JIRA.