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JIRA doesn't send an invite to the email

Serhii Kholin June 4, 2018

I have a problem

I am an admin of JIRA Software account for my company and G Suite account.

  1. I have created new G Suite account <email> 
  2. Then I have created an account in JIRA for this email address
  3. My college sign-in to g suite account sometime later and doesn't find the invitation from JIRA 

Now I am trying to resend him the invitation, and JIRA said it did it but invitation doesn't appear in the G mail account. 

 

The same problem with another email address ...

 

Please, tell me what I did wrong?

1 answer

0 votes
Gabriel Senna
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 7, 2018

Hi Serhii,

This issue will require some further investigation.

For this reason, I opened an ticket for you to receive support.

You can access it:

here: https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-395846

Serhii Kholin June 7, 2018

Thanks. I am ready to provide additional information.

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