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JIRA iPhone App issue

Joel Bowers
Joel Bowers
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April 14, 2014

We have tried a number of iPhone apps for JIRA, however, all of them always give us a failure on validating login credentials. Has this happened to anyone else? Does anyone have a fix? We are using on-demand.

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Mehmet Kazgan
Mehmet Kazgan
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April 14, 2014

JIRA AnyWhere works fine and connects. Make sure:

  1. You do not have a full email address in the username field but just username
  2. You use https instead of http in the URL field (https://yourinstance.atlassian.net)
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Joel Bowers
Joel Bowers
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April 21, 2014

We were using full email address.

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andydrizen
andydrizen
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Atlassian Team members are employees working across the company in a wide variety of roles.
August 28, 2017

I know this is an old thread, but in case others are looking, JIRA has an official Cloud app now, you can find it here:

 

https://itunes.apple.com/au/app/jira-cloud/id1006972087?mt=8

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Tansu Kahyaoglu
Tansu Kahyaoglu
Contributor
April 15, 2014

Did you try My JIRA Client app? If there is a problem with My JIRA Client, just open a case in our JIRA.

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