JIRA keep scrolling automatically.

[asadiq]

Hi All,

I have an issue and wondering if anyone else observed this issue or found any solution to this issue. As a requirement, test evidence needs to be added to the Jira ticket which could be image or a short video.

I added a table in the comments section and pasted an image in the table. After I added a couple of images or videos in the table, it scrolls up and down some times, shakes, flicker the JIRA screen. Rest of the applications are unaffected. Sometimes, pressing the Save button helps whilst other times it doesn't help.

After some time, I have been notified by a developer that I have removed the table from the work item which was total surprise to me as I never removed it.

On another occasion, I tried to add this in the Description section of the user story, I suspected long comment might have caused this issue. But the same thing happened again, and I lost all of my table. 

Is there any way to recover that data from comments/ Description of the user story?

Can anyone suggest a workaround (to avoid the similar situation in the future)?

Can anyone suggest any solution to this issue please!

[Charlie Misonne]

Hi @asadiq

Is there any way to recover that data from comments/ Description of the user story?

If the description was saved before you can look at the history tab at the bottom of the screen and copy the text from there

Can anyone suggest any solution to this issue please!

Are you the only one experiencing this or do your colleagues have the same issue?

If you have any browser plugins enabled, try to disable those and see if the behavior is the same.