JIRA offers to update Atlassian Troubleshooting and Support tools v. 1.13.2 when v.14.0 is installed

[Jiri Pik]

What to do?

[Jiri Pik · Accepted solution]

Exactly! So the issue is why I have ahead-of-the-time version? 

[Nic Brough -Adaptavist-]

I don't know how you managed to do that!  Unless you installed an early-access system instead of a production one, you shouldn't get future versions.

Part of me wants to fix it by fiddling with downloads and versions, but the engineer in me wants to know if it is actually breaking anything - if not, and the support functions work ok, I'd ignore it until the versions catch up with you!

[Jiri Pik]

No, I just installed the standard build.

Maybe Atlassian reverted back a version?

Anyway, I agree that just the "wait and see" is best.

[Nic Brough -Adaptavist-]

Go to your test system, click update, test to see if it has broken anything.  If not, then click update in production.

[Jiri Pik]

I can press Update, but it nothing happens. 

[Nic Brough -Adaptavist-]

Oh, sorry, I didn't notice the number discrepancy.

It will ignore attempts to upgrades that would downgrade it!