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JIRA server migration with expired maintenance

Tharunkumar B
Contributor
November 6, 2023

Hi,

 

We have JIRA 7.9.2 with Atlassian support until mar,2021, we are planning to migrate to a Jira datacenter (latest)

Here are the questions I have

1. if maintenance license expired in mar 2021?Can we do server migration with expired maintenance?

3. What are the best ways to do the migration?

         Can I get support from atlassian Team support for Migration support or I need to renew the licence only they will support....

2 answers

1 vote
Wasim
Contributor
November 6, 2023

Hi @Tharunkumar B ,

 

Welcome to the Atlassian Community!!

 

Before going to your doubts related to the migration, I would say after the maintenance was expired any action plan that you would like to perform is not officially supported by the Atlassian.

furthermore do prepare the proper plan of action for that and most importantly raise a support ticket share it with the Atlassian, there representatives are the one who will answer and assist on the best of their understanding.

 

One of you colleague discussed in detail, the drawbacks and the pro's related to the expired license Upgrade jira with expired maintanance .

 

Somehow if the answer is helpful to you, accept it for other who'll need the guidance😊. 

 

Regards,

Wasim

0 votes
Marko Blagus
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November 6, 2023

Hello @Tharunkumar B,

 

You can do migration to DC, you need to have DC license.

Here are related topics:

link

link

link

I hope this helps.

 

Best regards,

Marko Blagus

Tharunkumar B
Contributor
November 7, 2023

thanks

Tharunkumar B
Contributor
November 24, 2023

I using Enterprise Plan Multiple Products using but Jira expired..Can I get support

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