JIRA team member doesn't have dropdown options to make filter public.

[Anjana Shrivastava]

Hey There,

One of our JIRA Admin unable to share filters for bug tracking in testing. Despite saving the filter, they encounter limited options in the dropdown menu, with only 'Private' available for viewer rights, and face an error message ('You do not have permission to share. All shares are invalid') when attempting to grant Editor rights. Attached are screenshots for reference.

 

[Trudy Claspill · Accepted solution]

Hello @Anjana Shrivastava 

There is a Global Permission that needs to be granted in order for a user to be able to share a filter.

Make sure that the user is a member of one of the groups granted that permission.

[Anjana Shrivastava]

Hi @Trudy Claspill ,

Thanks for your prompt suggestion. My team member is now able to create and share filters. I am accepting the answer.

Regards,

Anjana Shrivastava

[Anjana Shrivastava]

Thanks Trudy, I have given Global Access to my team member, and now waiting for them to use it and confirm.

Regards,

Anjana