JIRA upgrade from 7.13 to 8.7.1

Hi All,

I performed DB upgrade from v9.3 to v9.6(postgrSQL) and then upgraded JIRA from 7.13 to v 8.7.1.

Post upgrade and JIRA services wont start and I am not aable to stop or start the service.

1 answer

0 votes

Hi and welcome to Atlassian Community!

Upgrading is not a trivial task and plenty of reasons could be responsible that the application now does not start. Have you checked from log files?

Without the knowledge of the specific error from log files and your deployment it is hardly possible to state where the problem originates.

Please check with upgrade documentation, especially checklist and upgrade steps, if you did not miss anything.

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