JIRA webhook Not triggered.

[Prajakta]

Hi,

I am doing ServiceNow integration with JIra .in Jira i have created webhook by this rest

API - https://dev75696.service-now.com/api/197372/gb_get_jira_data/gett/

But i am not able get the post data from jira.

Please explain me in details .How to configured JIRA webhook ,How to Triggered and where i can check logs about webhook triggered or not.

Please explain me in steps. please provide the information about workflow and script .

which script i need to write in jira.how to access the external API in jira script.

Thanks

[Fazila Ashraf · Accepted solution]

Hi @Prajakta 

https://developer.atlassian.com/server/jira/platform/webhooks/ should give you information about how to set the webhook and the trigger.

[Prajakta]

Hi Fazila,

Thanks for the reply.

actually i have read that webhook tutorials but unale to  get that JSON data in servicenow 

Do u have any idea about how do i trigger webhook and get the Data.

Thanks 

[Alexey Matveev]

@Prajakta  Make sure that you servicenow rest endpoint does not require authenticaton

[Fazila Ashraf]

@Prajakta  , to trigger the webhook you have to perform the event you associated with the webhook or just add the webhook to the postfunction of the workflow.

BTW, what is the webhook that you are trying to register? Is that a standard one from servicenow?

[Prajakta]

Hi Fazila,

Thanks for the quick reply.

I have used Custom endpoint which is created in ServiceNow using Scripted Rest API.

do you have any sample  standard REST API .actullay I dont know which standard API i have to use in JIRA webhook.

https://dev75696.service-now.com/api/197372/gb_get_jira_data/gett/

this API i have used but unable to get Response.

Please help on this. 

Thanks 

[Fazila Ashraf]

Few applications would give the webhook to be used as part of the integration.. But not sure about servicenow

The endpoint will depend on the servicenow application. Googled and came across this thread https://community.servicenow.com/community?id=community_question&sys_id=f0ac07e5db9cdbc01dcaf3231f9619e7 but i dont have any way of implementing/testing it. you can give a read..

[nasirzid]

Hi there,

I am trying to integrate Webhook with my project, i have created webhook created route for it, and route is woking fine with boht post and get. However the webhook is not triggering and thing to the provided url.

Help will be appreciated.

Thanks

Link to my Question