JQL Help: How to find summary that starts with certain characters?

[Eva]

For one of the client filter, we need to find all the summary that start with "URGENT>". There are 2 problems, one is that if I do contains, it find everything that has the word "URGENT" and 2) I cant seem to figure out how to force the > character.

ANyone has any idea/

Thanks!

[tier-0 grump · Accepted solution]

I'm afraid I haven't got very good news for you here...

We use Lucene indexes to store the values for searching. When Lucene indexes a field it uses an analyzer to inspect the text and then decides how to tokenise the values. There are a wide range of analyzers and each field uses a different analyzer depending on its configuration. Summary is seen as a text field, so when the Lucene analyzer tokenises URGENT> , it will store this in the index as URGENT, as it decides the > is not important - so it's not stored, so you can't search for it.

If it was stored in a custom field that used a different analyzer then to search for it you would escape the > using unicode so \u003E, but as I say for summary you are out of luck.

[Eva]

quick question- what if we change the source code? Is it built in to the core taht we cant fix it in any way?

[AndreyevM]

Its a huge and ugly work-around but I guess you can automatically store, and keep up to date, a summary's value on custom field with Copy Value From Other Field Post-Function from JIRA Suite Utilities Plugin.

You just have to avoid users directly edit summary field and make they search in this new custom field...

[Eva]

The moment I saw James's response, I thought of that, but as you have point out, it is not only ugly, it just building up the maintenance for our admins, which is a lot already.

I am guessing that Atlassian wont be fixing it any time soon, so I just have to tell my team to deal with it...

[AndreyevM]

And what about create a JIRA Database Values Plugin's field wich maps Summary field?