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JQL with currentUser() not showing all issues

ravi.bolos November 8, 2022

The below JQL is showing all but one issue, there is nothing in the ticket that would make the issue not show:

"Request participants" in (currentUser()) 

 

3 answers

0 votes
John Funk
Community Champion
July 29, 2023

Hi @ravi.bolos  - Did you ever get this solved? If so, what was the answer? 

0 votes
Florian Bonniec
Community Champion
November 8, 2022

Hi @ravi.bolos 

The issue is that issues are not displayed in the queue but should ?

It may be related to pemission like @Nicolas Tagle said, so check that the permission scheme allow the user to see the issue but also check if there is no security level configured for this project that may prevent the user to see some issues.

Also you are using JSM, so if the JQL is used in a queue il will be applied only in the current project so the user will not see issues from others porjects from the queue but will with the same JQL run into the Issue Navigator.

 

Regards

0 votes
Nicolas Tagle
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November 8, 2022

Hello Amber,

I can be something related to permission. Can you give us more information, What flavor of Jira (Cloud DC Server). the complete JQL you are intending to display, any information you can give us. Is there a Security Level in place for that project? are you the Org admin, or site admin?

 

Cheers,

Nico.

ravi.bolos November 8, 2022

Hi Nocolas,

I am a site admin and this is for Jira Service Management 5.0.0, Commercial (Data Center)

ravi.bolos November 8, 2022

"Request participants" in (currentUser())

This is the full JQL, but there is a ticket that doesn't come up in the queue with this JQL for some reason

Nicolas Tagle
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November 9, 2022

Thank you for the information Rabi, a couple more questions to keep investigating.

a) Check if there is a Security Level on the project of the Issue that is not displaying.

b) Check your role on that project, and the permission inherit from that role.

c) are you executing the JQL directly on issue search? or using it as a filter in a board?

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