Java Error when creating ticket

[Luke Jackson]

Exception occurred: com.atlassian.plugins.rest.common.json.JsonMarshallingException: org.codehaus.jackson.map.JsonMappingException: Caught JdbcSQLException for select ACTION.id, ACTION.issueid, ACTION.author, ACTION.actiontype, ACTION.actionlevel, ACTION.rolelevel, ACTION.actionbody, ACTION.created, ACTION.updateauthor, ACTION.updated, ACTION.actionnum from jiraaction ACTION where ACTION.issueid = ? and ACTION.actiontype = ? order by ACTION.created asc, ACTION.id asc limit ? (through reference chain: com.atlassian.jira.quickedit.rest.api.field.QuickEditFields["createdIssueDetails"]->com.atlassian.jira.rest.v2.issue.IssueBean["fields"]->java.util.HashMap["comment"])

[somethingblue]

Hi Luke,

Typically when I see this it's due to the database.  This is also the same error reported in the Community post Solved: Exception Errors in JIRA 7.3.7 after upgrade with Create Issue.

Take a look at the above Community post and if you agree review the Supported platforms page for the version of JIRA that you're currently using to make sure the version of your db is compatible. You can choose your version on the right by clicking 7.8 and choosing the correct version if you're not on the latest.

Cheers,

Branden