Hi Nida,
A Jira Agile Board is simply a view on a subset of the issues in Jira based on a filter. Issues in a Jira Service Desk project can also be included on a Jira Agile Board if you include them in your filter.
Imagine you'll be creating a Jira Service Desk project with key "JSD". And the current filter of your board is the following:
project = SOFT ORDER BY Rank ASC
After creating the Jira Service Desk project you should change the filter to the following:
project = SOFT OR project = JSD ORDER BY Rank ASC
Hope this helps.
Best,
Maarten
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.