Hello,
English is not my native language, so I apologize for my grammar .
Company I work is asking me to find a way to, once Jira issue is closed, information from some other issues are automatically loaded into the closed ticket and stored either a comment or in a issue description. To me it looks like the best way to do this is to build custom event listener which would respond to "issue closed" event and load the necessary information. But I got a bit confused because there seem to be two ways to build Jira plugins, Atlassian Connect and Jira Plugin SDK, so I have couple of questions
Thank you in advance!
Yes, you are right, to develop a plugin for Jira Cloud you must use the Atlassian connect framework.
I think that it will be best for you to use Adaptavist ScriptRunner app for cloud, where you can easily create listeners and many other useful stuff.
https://marketplace.atlassian.com/plugins/com.onresolve.jira.groovy.groovyrunner/cloud/overview
Cheers
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