Jira Automation Emails

[Timothy McKay]

We have Jira Automation Emails that are sent to only specific users. I would like to change this so that all of our group receives these emails when a ticket is opened. I did not set this up originally Can someone tell me how to fix this 

[John Funk]

Hi Timothy,

Do you know what triggers it? If so, the cause something to trigger it and immediately go to the Audit Log at the global level to see what automation rules fired. Settings > System > Global Automation > Audit log tab. 

[John Funk]

Any progress? Did you try what I suggested? 

[Timothy McKay]

yes and you were right on point thank you 

[John Funk]

Great! Glad to hear that. 

[Timothy McKay]

This was helpful, everyone, thank you 

[PM_이유경]

It seems that you can check this under Jira > Settings (gear icon) > System > Notifications, specifically in the Projects and Issues section.

[Varsha Joshi]

Hi @Timothy McKay 

Is your question specific to a certain rule or the general notifications?

If it is specific to a certain rule, you need to find that rule and update the email component.

[Timothy McKay]

it most likely is a rule do you know where i can go to fix this