Jira Cloud Migration Assistant support configured Jira Proxy ?

[Luca Tanieli]

If a proxy is configured in Jira JCMA plugin will use it
or is needed to open firewall between Jira server and requested cloud domains ?

[James Richards]

Hello @Luca Tanieli

Actually, JCMA doesn't always respect the proxy settings (unless it's changed recently). You can follow the steps in 

• Preparing your firewall to migrate using the Jira Cloud Migration Assistant 

Hope this helps.

James.

[Thiago Masutti]

Hi @Luca Tanieli 

Welcome to the Atlassian Community.

If you have an outbound proxy configured as described on that KB article, then any outbound HTTP and HTTPS communication will go through the proxy, unless the target (domain, IP, etc) is configured on the nonproxyhost attribute.

That means the JCMA communication will rely on the proxy configuration as well, hence communication should go through the proxy.

That also means your proxy should be able to reach the Atlassian domains: https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/

Are you facing any issue with that?

Kind regards,

Thiago Masutti