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Jira Cloud Software Integration with ServiceNow using Webhook

Betty
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October 19, 2022

I create a webhook like this picture, I am sure there is no problem with the api on the servicenow side , but when I create an issue in jira, It does not send issue message to servicenow, I do not know if it is the webhook's reason, I want to test webhook if triggered,Is there a way to test webhook? thank you!

 

webhook.png

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Dhiren Notani_Exalate_
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October 20, 2022

Hi Betty,

This is Dhiren from Team Exalate.

From your question it seems like you are trying to integrate ServiceNow with Jira Cloud.

By any chance would you be open to try out a 3rd Party integration solution which would help you in the same?

Exalate, provides a fully bi-directional synchronization between ServiceNow and Jira (among other ITSM systems) that is fully customizable. It is easy to set up and Exalate uses a scripting engine which is based on Groovy scripts where you can control what data you want to share and even you can independently handle the incoming information. You can achieve complex use-cases with ease. 

Thanks
Dhiren

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