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Jira Cloud Structure is down

Parrish Pope
Contributor
August 25, 2020

We are not able to pull structure up in Jira Cloud this morning.  Is there some issue going on?

2 answers

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Jack Brickey
Community Champion
August 25, 2020

Hi Parrish, I haven't seen any other reports. I checked statuspage but didn't see anything there. However, TBH, unsure if Structure status is reported there or not. If this continues I would contact Atlassian Support.

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Egor Tasa [ALM Works]
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August 25, 2020

Hi Parrish,

Please, contact Structure's support via support@almworks.com - if the issue is localized, we will need some diagnostic data from you. There does seem to be a problem, but how many users are affected and the root cause are not yet clear at the moment.

Regards,
Egor Tasa

ALM Works

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