Jira Cloud for Sheets

[Sarah Isaacs]

Jira Cloud for sheets seems to not be working today? Is there a know error, bug, solution. Here is the Error message: 

[MobilityStream]

Hi @Sarah Isaacs ,

Jira Cloud for Sheets is currently affected by recent changes to Atlassian’s API, which may cause errors like the one you’re seeing. You can try re-authenticating or checking for updates, but fixes may depend on Atlassian.

If you need a more reliable solution, our Google Sheets Integration add-on offers robust, bi-directional sync and supports richer data exports. More info is in our user guide.

For questions, contact support@mobilitystream.com.

Kind regards,
The Mobility Team

[Aron Gombas]

@Sarah Isaacs Try the Better Excel Exporter app as an alternative if you need a quick resolution. This app is using the modern search REST API end-point, so it should work without interruption!

(Discl. this is a paid and supported app developed by our team. Free for 10 users!)

[David Nickell]

if it is used to extract Issues from Jira, it may have been caught by the change to issues searcch rest endpoint  (I noiticed the change yesterday).   I don't know who handles the cloud for sheets application.    Here is a link to the a recent discussion:

https://community.atlassian.com/forums/Jira-questions/When-are-JQL-search-endpoints-rest-api-2-search-and-rest-api-3/qaq-p/3029221