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Jira Cloud isn't working in Slack channel

Lola Mamadzhanova
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October 2, 2018

Jira Cloud stopped notifying any updates in slack channel. Removed and readded project subscription to the channel 3 times, not working at all

1 answer

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Prince N
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 3, 2018

Hi Lola,

Did you or some other user in your Instance change the configurations of the Jira-Cloud Slack connector? Please check the configuration by navigating to your Project Settings > Slack Integration and see if the filters are ticked for notifications or if you're using issue level security on your Jira-Cloud Slack connector, then you have to configure that properly.

Let us know the outcome.

Cheers,

Prince.

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