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Jira Collectors and Authentication

John Forth
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April 18, 2025

I'm using an issue collector to allow other Teams to open Stories for my Operations Team.  Our Jira requires a logon to access it.  When someone who is not authenticated uses the link to the collector they are not prompted to sign in to fill out the form.  Is there a way to force authentication with the hyper-link for the collector? 

If I change authtype=basic, they get a page that just says Name and email, but not a logon page or the button for SSO.

https://ourjiraURLremovedforprivacy/rest/collectors/1.0/template/form/953b120e?os_authType=none

Thanks in advance

1 answer

0 votes
Carlos Garcia Navarro
Community Champion
April 18, 2025

Hi @John Forth ,

Welcome to the Community! I don't think it's possible to force authentication with Jira collectors currently:

https://community.atlassian.com/forums/Jira-questions/Can-we-require-users-of-an-Issue-Collector-form-to-be/qaq-p/2340932

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