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Jira Import, How to handle users that do not exist in new project

Jon Dohrer
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June 10, 2020

Hello, I am currently researching how to import a snapshot of another Jira project into a new instance. The issue which I have been unable to find a solution for is the project which I am importing from has users which will not be in the new project. I would like to find a way to be able to keep the names of the reporters, commenters, assignees etc to be able to have more context to the issues. 

The one solution I thought about trying, was to go into the .xml file and change the username of the people who are no longer on the project to "Unassigned", and the name which is associated to the reporter, etc would be kept in place. For example:

 

<assignee username="unassigned">Name_Of_Assignee_Here</assignee>

<reporter username="unassigned">Name_Of_Reporter_Here</reporter>

 

While I do see the flaw in this solution in which there would be different names all associated to the unassigned user; I cannot come up with another solution, nor find one within any documentation. Any help would be greatly appreciated!

Version #: 1001.0.0

Thank you.

1 answer

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Bill Sheboy
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June 24, 2020

Hi @Jon Dohrer -- Welcome to the Atlassian community!

Have you instead thought of leaving the users alone during the import, and disabling them in the XML first (set active="1" to active="0")?  Only leave your system admin as active.  The names will remain unchanged then.

Best regards,

Bill

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