Jira Jelly Service complains that the workflow transition is not valid for the current workflow state. Manual Start works fine?!

[rh@hollmann-cs.de null]

Hi Guys,

I try to close some Issues due to a created jira-filter:

<JiraJelly xmlns:jira="jelly:com.atlassian.jira.jelly.enterprise.JiraTagLib" xmlns:core="jelly:core" xmlns:log="jelly:log" >
<jira:Login username="user" password="password123">
    <log:info>Running Close issues service</log:info>
    <!-- Set Params -->
     <core:set var="workflowStep" value="2" />
    <core:set var="workflowUser" value="user" />
    <core:set var="filterKE" value="10301" />
    <core:set var="filterKL" value="10300" />

    <!-- Run the SearchRequestFilter -->
    <jira:RunSearchRequest filterid="${filterKE}" var="issuesKE" />
    <jira:RunSearchRequest filterid="${filterKL}" var="issuesKL" />
 
    <!-- Iterate over the KE issues -->
    <core:forEach var="issue" items="${issuesKE}">
        <jira:TransitionWorkflow key="${issue.key}" user="${workflowUser}" workflowAction="${workflowStep}"/>
    </core:forEach>

    <!-- Iterate over the KL issues -->
    <core:forEach var="issue" items="${issuesKL}">
        <jira:TransitionWorkflow key="${issue.key}" user="${workflowUser}" workflowAction="${workflowStep}"/>
    </core:forEach>

</jira:Login>
</JiraJelly>

If I start the script manually it works well. Using the Jira-Service "Jelly-Runner": Jira complains that the workflow transition is not valid for the current workflow state.

But I just checked that. The Isseu's-State is "open" and I just want to close?

Any Ideas anyone?

Best Robert

[Hanumesh Jojode]

Please check the workflow Transition Condition to make sure that the user "user"(guessing it from your script) has the permission to execute this transition.