Jira Logs Not Rolling Over (altassian-jira.log)

[Christopher Smith]

Our atlassian-jira.log file is not rolling over to atlassian-jira.1, atlassian-jira.2 as expected, despite the MaxBackupIndex property being set as required.

Here is the exact log4j.properties file:

# JIRA logging configuration file.

# Note that these log levels can be set in Admin -> System -> Logging &

# Profiling without restarting JIRA, although the effects don't last

# across restarts.

# Note that if you have another properties file higher in

# the application classloader, that this file will be ignored.

# To see more information about how debugging is being loaded

# start your server with the System property "log4j.debug=true".

# ie: java -Dlog4j.debug=true -jar orion.jar

#####################################################

# LOGGING LEVELS

#####################################################

# To turn more verbose logging on - change "WARN" to "DEBUG"

log4j.rootLogger=WARN, console, errorlog, filelog

#####################################################

# LOG FILE LOCATIONS

#####################################################

log4j.appender.console=org.apache.log4j.ConsoleAppender

log4j.appender.console.Threshold=DEBUG

log4j.appender.console.layout=org.apache.log4j.PatternLayout

log4j.appender.console.layout.ConversionPattern= %d %t %p [%c{4}] %m%n

log4j.appender.nowarnconsole=org.apache.log4j.ConsoleAppender

log4j.appender.nowarnconsole.Threshold=DEBUG

log4j.appender.nowarnconsole.layout=org.apache.log4j.PatternLayout

log4j.appender.nowarnconsole.layout.ConversionPattern= %d %t [%c{4}] %m%n

log4j.appender.filelog=org.apache.log4j.RollingFileAppender

log4j.appender.filelog.File=atlassian-jira.log

log4j.appender.filelog.MaxFileSize=20480KB

log4j.appender.filelog.MaxBackupIndex=5

log4j.appender.filelog.layout=org.apache.log4j.PatternLayout

log4j.appender.filelog.layout.ConversionPattern=%d %t %p [%c{4}] %m%n

#

# Create a separate appender

#

log4j.appender.EMHFileLog=org.apache.log4j.RollingFileAppender

log4j.appender.EMHFileLog.File=atlassian-jira-emh.log

log4j.appender.EMHFileLog.MaxFileSize=20480KB

log4j.appender.EMHFileLog.MaxBackupIndex=5

log4j.appender.EMHFileLog.layout=org.apache.log4j.PatternLayout

log4j.appender.EMHFileLog.layout.ConversionPattern=%d %t %p [%c{4}] %m%n

log4j.appender.EMHFileLog.Threshold=DEBUG

#

# add entries for the three EMH packages

#

log4j.logger.com.dolby.atlassian.jira.service.util.handler=DEBUG, EMHFileLog

log4j.additivity.com.dolby.atlassian.jira.service.util.handler=false

log4j.logger.com.dolby.atlassian.jira.service.util.handler.emh=DEBUG, EMHFileLog

log4j.additivity.com.dolby.atlassian.jira.service.util.handler.emh=false

log4j.logger.com.dolby.atlassian.jira.service.util.handler.emh.processor=DEBUG, EMHFileLog

log4j.additivity.com.dolby.atlassian.jira.service.util.handler.emh.processor=false

log4j.logger.com.dolby.atlassian.jira.service.util.handler.emh.service=DEBUG, EMHFileLog

log4j.additivity.com.dolby.atlassian.jira.service.util.handler.emh.service=false

#####################################################

# CLASS-SPECIFIC LOGGING LEVELS

#####################################################

# This stuff you may wish to debug, but it produces a high volume of logs.

# Uncomment only if you want to debug something particular

log4j.category.com.atlassian = WARN, console, filelog

log4j.additivity.com.atlassian = false

log4j.category.com.atlassian.jira.upgrade = INFO, console, filelog

log4j.additivity.com.atlassian.jira.upgrade = false

log4j.category.com.atlassian.jira.startup = INFO, console, filelog

log4j.additivity.com.atlassian.jira.startup = false

log4j.category.com.atlassian.jira.util.BugzillaImportBean = INFO, console, filelog

log4j.additivity.com.atlassian.jira.util.BugzillaImportBean = false

log4j.category.com.atlassian.jira.web.action.util.LDAPConfigurer = INFO, console, filelog

log4j.additivity.com.atlassian.jira.web.action.util.LDAPConfigurer = false

log4j.category.com.atlassian.jira.util.MantisImportBean = INFO, console, filelog

log4j.additivity.com.atlassian.jira.util.MantisImportBean = false

log4j.category.com.atlassian.jira.imports = INFO, console, filelog

log4j.additivity.com.atlassian.jira.imports = false

log4j.category.com.atlassian.seraph = WARN, console, filelog

log4j.additivity.com.atlassian.seraph = false

log4j.category.com.atlassian.jira.security = WARN, console, filelog

log4j.additivity.com.atlassian.jira.security = false

log4j.category.com.atlassian.jira.issue.index = WARN, console, filelog

log4j.additivity.com.atlassian.jira.issue.index = false

# DefaultIndexManager should run at INFO level, because we want to see messages when we force an optimise etc.

log4j.category.com.atlassian.jira.issue.index.DefaultIndexManager = INFO, console, filelog

log4j.additivity.com.atlassian.jira.issue.index.DefaultIndexManager = false

# Allow the optimise job to log at info level so that we can see the last time it ran

log4j.category.com.atlassian.jira.issue.index.job.OptimizeIndexJob = INFO, console, filelog

log4j.additivity.com.atlassian.jira.issue.index.job.OptimizeIndexJob = false

# Allow the Composite IndexLifecycleManager to log info

log4j.category.com.atlassian.jira.util.index = INFO, console, filelog

log4j.additivity.com.atlassian.jira.util.index = false

log4j.category.com.atlassian.jira.project = WARN, console, filelog

log4j.additivity.com.atlassian.jira.project = false

log4j.category.com.atlassian.jira.project.version = WARN, console, filelog

log4j.additivity.com.atlassian.jira.project.version = false

log4j.category.com.atlassian.jira.user.job.RefreshActiveUserCountJob = INFO, console, filelog

log4j.additivity.com.atlassian.jira.user.job.RefreshActiveUserCountJob = false

log4j.category.com.atlassian.jira.issue.search.providers = WARN, console, filelog

log4j.additivity.com.atlassian.jira.issue.search.providers = false

log4j.category.com.atlassian.jira.action.admin = INFO, console, filelog

log4j.additivity.com.atlassian.jira.action.admin = false

log4j.category.com.opensymphony = WARN, console, filelog

log4j.additivity.com.opensymphony = false

log4j.category.com.atlassian.jira.workflow = INFO, console, filelog

log4j.additivity.com.atlassian.jira.workflow = false

log4j.category.com.atlassian.jira.web.filters.AccessLogFilter = WARN, console, filelog

log4j.additivity.com.atlassian.jira.web.filters.AccessLogFilter = false

log4j.category.com.atlassian.jira.service.services.DebugService = DEBUG, console, filelog

log4j.additivity.com.atlassian.jira.service.services.DebugService = false

log4j.category.webwork.dispatcher.ServletDispatcher = WARN, nowarnconsole, filelog

log4j.additivity.webwork.dispatcher.ServletDispatcher = false

log4j.category.webwork = WARN, console, filelog

log4j.additivity.webwork = false

log4j.category.webwork.util.ServletValueStack = WARN, console, filelog

log4j.category.org.ofbiz.core.entity.jdbc.DatabaseUtil = WARN, nowarnconsole, filelog

log4j.additivity.org.ofbiz.core.entity.jdbc.DatabaseUtil = false

log4j.category.org.ofbiz = WARN, console, filelog

log4j.additivity.org.ofbiz = false

log4j.category.org.directwebremoting.dwrp.DefaultConverterManager = WARN, console, filelog

log4j.additivity.org.directwebremoting.dwrp.DefaultConverterManager = false

log4j.category.com.atlassian.jira.web.servlet.rpc = INFO, console, filelog

log4j.additivity.com.atlassian.jira.web.servlet.rpc = false

log4j.category.com.atlassian.jira.soap = INFO, console, filelog

log4j.additivity.com.atlassian.jira.soap = false

log4j.category.com.atlassian.jira.plugin.ext.perforce = INFO, console, filelog

log4j.additivity.com.atlassian.jira.plugin.ext.perforce = false

log4j.category.jelly = INFO, console, filelog

log4j.additivity.jelly = false

log4j.category.logMessage.jsp = INFO, console, filelog

log4j.additivity.logMessage.jsp = false

log4j.category.com.atlassian.jira.issue.views = INFO, console, filelog

log4j.additivity.com.atlassian.jira.issue.views = false

# Project Imports should be logged at INFO level so we can see the steps running.

log4j.category.com.atlassian.jira.imports.project = INFO, console, filelog

log4j.additivity.com.atlassian.jira.imports.project = false

log4j.category.com.atlassian.jira.plugin.profile.DefaultUserFormatMapper = INFO, console, filelog

log4j.additivity.com.atlassian.jira.plugin.profile.DefaultUserFormatMapper = false

#####################################################

# Long Running Tasks

#####################################################

log4j.category.com.atlassian.jira.workflow.migration = INFO, console, filelog

log4j.additivity.com.atlassian.jira.workflow.migration = false

log4j.category.com.atlassian.jira.web.action.admin.index.IndexAdminImpl = INFO, console, filelog

log4j.additivity.com.atlassian.jira.web.action.admin.index.IndexAdminImpl = false

#####################################################

#####################################################

# THREAD LOCAL ERROR LOG APPENDER

#####################################################

log4j.appender.errorlog=com.atlassian.core.logging.ThreadLocalErrorLogAppender

log4j.appender.errorlog.Threshold=WARN

[Andrew Culver]

Managed to find this:

https://jira.atlassian.com/browse/JRA-8841?focusedCommentId=48089&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-48089

[Andrew Culver]

Hi CSmith. Have you figured out how to do this yet? I'm looking for the same answer.