Jira Post Function update single user select field

[Matt Wilson]

Jira 7.2.7

Script Runner 5.3.9

I've got a requirement to update a custom user selection field value with a set userid when an issue is cloned.  I've figured out the detecting a clone part (a different post helped me out on that).  My issue right now is that I can't get this field to update.  It appears to be changed, but the value I submit does not get written to the database.

Right now I've got a very dumbed down script that look like this

def userManager = ComponentAccessor.getUserManager()
def user = userManager.getUserByName("mwilson")

def cf = ComponentAccessor.getCustomFieldManager().getCustomFieldObject("customfield_11500");
issue.setCustomFieldValue(cf, user)

This generates no errors, but appears to do nothing.  "customfield_11500" is a single user selection field.

If I modify the code like this to just update a custom single line text field, it works fine.

def cf = ComponentAccessor.getCustomFieldManager().getCustomFieldObject("customfield_11502");
issue.setCustomFieldValue(cf, "mwilson")

So obviously something special is required here for a user type field.  Any ideas what I'm going wrong here?

[Alexey Matveev · Accepted solution]

Kindly have a look at my article:

https://community.atlassian.com/t5/Agile-articles/Three-ways-to-update-an-issue-in-Jira-Java-Api/ba-p/736585

You should add something like this to the end of your script:

ComponentAccessor.getIssueManager().updateIssue(user, issue, EventDispatchOption.ISSUE_UPDATED, false)

[Matt Wilson]

First off, nice article.  Thank you for sharing it!

Your suggestion worked!  I had to make one other change though.

I updated my code as you suggested (new lines in bold)

def userManager = ComponentAccessor.getUserManager()
def user = userManager.getUserByName("mwilson")
def lUser = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()

def cf = ComponentAccessor.getCustomFieldManager().getCustomFieldObject("customfield_11500");
issue.setCustomFieldValue(cf, user)
ComponentAccessor.getIssueManager().updateIssue(lUser, issue, EventDispatchOption.ISSUE_UPDATED, false)

I also had to move my post script function down so it fired after the "Creates the issue originally" step.  I see this does give me multiple updates in my ticket history, but I'm not concerned about that...

[Paul Stahlke]

None of the above methods worked for me, perhaps because I'm on a newer version of Jira Server 8.5.1. This worked for me setting a single user field called "Approver" with the current user.

import com.atlassian.jira.component.ComponentAccessor
def customField = ComponentAccessor.customFieldManager.getCustomFieldObjects(issue).find { it.name == "Approver" }
def currentUser = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
issue.setCustomFieldValue(customField, currentUser)

[Praveen]

Hi Matt,

If you are ok with just the name of the user, try converting the user value to string like, 

issue.setCustomFieldValue(cf, user.toString())

[Matt Wilson]

This one didn't seem to make a difference.