Jira Project has disappeared

[James Miesner]

Hi.

I've read a few similar posts, but can't seem to fix the issue.

When I click on my project Jira says I don't have the necessary permissions to view the project - I am the site admin. When I request to see a list of Projects I can see the four I manage.

I then go to Jira Settings > Permission Schemes and I can't see any Projects assigned to the Default Permissions Schemes. That doesn't make sense to me as I can access three out of four projects.

Anyone know what I'm doing wrong?

Thanks

[Matthias Gaiser _K15t_ · Accepted solution]

Hi @James Miesner,

are the projects you are trying to access "next-gen" projects? @Eric S explained in this post that these projects are not shown in the permission (or other) schemes since that's Atlassian's new approach to simplifying the project administration.

If you want to get access to the project, you should act as a user who is a project admin of this project who can add you (or a certain group) in the people's section of the next-gen project.

You might want to login as another user in order to add yourself.

Cheers,
Matthias.

[James Miesner]

Thanks @Matthias Gaiser _K15t_

It is a next-gen project, so that makes sense why it doesn't appear in the scheme. Thanks.

I logged in as another user and was able to fix the issue! 

Many thanks for your help!!

[Bastian Stehmann]

Hi @James Miesner,

Being the Site Admin does not give you the permission to view all projects, only to administer all projects.

You should be able to go to the Project Settings of that project and make sure, that you are in a role, that has the browse project permission, then you should see that project again.

[James Miesner]

Thanks @Bastian Stehmann

Perhaps this is a silly question but how do I get to the Project Settings when I don't have permission?

[Bastian Stehmann]

You go to Jira-Settings -> Projects -> Projects. Then there should be a list of all Projects, even to ones you do not have permission to.

With the three dots at the end, you can get to the project settings.