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Jira Servicedesk free service

IT Admin
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 28, 2025

Dear Support Team,

 

How long we can use the Jira Servicedesk as your giving free subscription for 3Agents and unlimited customers? Could you please confirm it, if the we need more agent which plan do we need

3 answers

1 accepted

2 votes
Answer accepted
Rishabh Jhawar
Community Champion
May 28, 2025

Hello @IT Admin ,

 

Welcome to the Atlassian community!

 

The Free plan is “Free forever for up to 3 agents”, but it does come with several limitations:

  • Restricted Automation

  • Storage Constraints 

  • Email Notification Limits

  • Community support only

More details here: https://www.atlassian.com/software/jira/service-management/pricing

 

Regards,
Rishabh

0 votes
Akhand Pratap Singh
Community Champion
May 28, 2025

Hello @IT Admin ,

Welcome to Atlassian Community.

To know which subscription you should go with, please review this page

0 votes
Florian Bonniec
Community Champion
May 28, 2025

Hi @IT Admin 

 

Pricing are available here: https://www.atlassian.com/software/jira/service-management/pricing

It list all the limitation of each plan.

Regards

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
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