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Jira Site(Page) is unavailable

N1K003
I'm New Here
I'm New Here
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June 26, 2023

Hi. Getting this message for a day.

Other sites works fine.

 

Url: https://dreamisreal.atlassian.net/

 

How to fix this?

image.png

 

Thanks in advance!

2 answers

1 accepted

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Answer accepted
Andy Heinzer
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 27, 2023

Hi @N1K003 

It looks like the site has been reactivated today.  I found there was a support ticket created by the site-admin and one of our customer advocates was able to reactivate the site.

For other users that might come across this and have a deactivated site, the portal entry of https://support.atlassian.com/contact/#/?inquiry_category=billing_licensing&reason=access_issues&support_type=customer

should allow a site-admin to create a ticket with our CA team that can review and possibly reactivate the site.

1 vote
Trudy Claspill
Community Champion
June 26, 2023

Hello @N1K003 

I have added a tag to you post to raise it to the attention of the Atlassian team. 

N1K003
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 26, 2023

Thanks!

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