Jira Software - Advanced Roadmap - Collapsed Fields View doesn't save

[Aimee Quinn]

In Jira Software (data center) on the Advanced Roadmap, we have saved a view where the  Collapsed Field View doesn't save. Meaning, we have some fields shown and other fields collapsed in the Saved View but when others open up the Plan, the fields are not collapsed in the same way. 

Is there any way to get the collapsed fields to save?

[Akshat Jain]

Hi Artrina,

Welcome to Jira! To move the historical tickets to the correct boards and update the project timelines, follow these steps:

1. Identify the Correct Boards: Determine the appropriate project and board for each ticket.

2. Bulk Change for Multiple Tickets:

   • Navigate to the blended project's backlog.
   • Filter and select the issues you want to move.
   • Use the "Bulk change" option to move them to the correct project and board.

3. Move Individual Tickets:

   • Open the ticket, click "More" (three dots), and select "Move."
   • Choose the correct project and board.

4. Check Filters and Workflows: Ensure board filters and workflows are set correctly to display the issues.

5. Review: Verify that tickets are displayed correctly on the boards and timelines.

This will help you organize your tickets properly. Let me know if you need more specific guidance!