Jira Status Change Report

[Luis Dominguez]

Right now we want to create a report in Jira where I can see either in the Filters section (Or using JQL) or Jira dashboard how to see how long an issue has been on a sprint, in what status and who is the assignee.

For example, the report needs to answer the following questions:

How many sprints has the report been assigned to an assignee?

How many times has the issue been changed status or reassigned within a sprint?

Has the issue moved back in the workflow status to an assignee? 

[Emre Toptancı _OBSS_ · Accepted solution]

Hello @Luis Dominguez ,

The data you are looking for is available in each issue's history but Jira does not provide these as ready-to-use reports. You will need to use a marketplace app for these.

If you are OK with using a marketplace app for this, our team at OBSS built Timepiece - Time in Status for Jira for this exact need. It is available for Jira Server, Cloud, and Data Center.  

Time in Status mainly allows you to see how much time each issue spent on each status and on each assignee.

       

The app also has Status Count and Transition Count reports that show how many times each status and each transition was used. These are perfect for getting reopen counts.

 

The most important features for you would be the Any Field Duration and Any Field Count reports.

The Any Field Duration report shows how long each issue field held each value. For example, you can use this report to see which Sprints an issue was moved to and how long it stayed in each. You can even get this report for multiple fields. For example, you can get an Any Field Duration report for Sprint and Assignee fields together so you will see how long each issue was assigned to each user under each sprint. This is pretty powerful stuff.

The Any Field Count report shows the same data but instead of durations, it shows counts. For example, if an issue was assigned to a user 3 times during a sprint, it will show 3 for that Sprint/User combination.

The screenshot below shows an Any Field Duration report for Status and Flagged fields together. You can prepare the same for any field or field combination.

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer (organization) or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend.

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well. It supports both Company Managed and Team Managed projects.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts.

And the app has a REST API so you can get the reports from Jira UI or via REST.

  

Using Time in Status you can:

• See how much time each issue spent on each status, assignee, user group and also see dates of status transitions.
• Calculate averages and sums of those durations grouped by issue fields you select. (For example, see average InProgress time per project and per issue type.)
• Export your data as XLS, XLSX, or CSV.
• Access data via REST API. (for integrations)
• Visualize data with various chart types.
• See Time in Status reports on Jira Dashboard gadgets

Timepiece - Time in Status for Jira

EmreT

[Mehmet A _Bloompeak_ · Accepted solution]

Hi @Luis Dominguez ,

What you are looking for is not possible with the built-in JQL functionalities. However, the data you need is available in issue history and you can get it using the issue REST API. Then you need coding to parse the json response and get the exact date for each status and assignee change.

If you are looking for a ready-made solution instead of dealing with Json API response coding and parsing, you can try Status Time Reports app developed by our team. It provides reports on when status changes happened as well as how much time passed in each status. It can also provide assignee time.

Here is the online demo link, you can see it in action and try without installing the app.

If you are looking for a free solution, you can try the limited version Status Time Free.

Note: If you are interested in cycle and lead time, you can have a look at the article below.

Cycle Time and Lead Time in Jira: Productivity Measurement with Two Critical Parameters

Hope it helps.

[Karolina Wons_SaaSJet]

Hello @Luis Dominguez 

Unfortunately, you can't get such data with the built-on functionality, but if you're ok with third-party add-ons, it's very easy to gain with Time in Status for Jira Cloud. 

For your needs, Time in Status and Assignee time reports will perfectly suit. Just filter by the sprint you need. And you'll get all the required data in a few clicks.

Also, there is a Trim history option, that shows results based on a chosen sprint only.

Tell me please, is that what you need? 
This add-on is developed by my team and is free for using for teams up to 10 users. Let me know if you have any questions.

Hope it helps

[Rahul_RVS]

Hi @Luis Dominguez 

For a ready made solution, you can try out our add-on to get this data.

Time in Status Reports 

The main features are as below

• Multiple Time in Status Reports. Excel Export available for all status reports.
  
  • Time in Status
  • Time with Assignee
  • Time in Status with Assignee
  • Time with Assignee per Status
  • Status/Assignee Count
  • Multiple Transition Reports
  • Avg Time in status reports
  • Status Transition Dates Report
  • Time in Status Per Time Grain
  • Time with Assignee Per Time Grain
• Status grouping
• Save your reports
• CSV Export
• Multiple chart types
• Dashboard Gadget