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Jira Webhook to MS Teams DM?

jennifer.doll
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April 11, 2025

I know that a webhook can be sent directly to a MS Teams Channel, but I'd like to send an adaptive card directly to the person via a Teams DM.. which doesn't seem to be an option for webhooks.

My idea is to create the webhook, include their Jira email in the JSON (matches the Teams email exactly), extract the email from the JSON, then use MS Graph API to cross reference the emails and send. 

Is this possible? Does something like this already exist?

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Britta Neugebauer _yasoon_
Community Champion
April 20, 2025

Hi @jennifer.doll , if you're open to working with an app from the Atlassian Marketplace, this is possible with Microsoft 365 for Jira (developed by yasoon, the company I work for). It supports sending adaptive cards via Microsoft Teams. We’d be happy to show you how it works; feel free to book a meeting with us: Demo for Jira adaptive cards in Microsoft Teams

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