Jira Work Management - group by category not working

[Jennifer ONeill]

For my Jira Work Management project, I created a custom issue type called Event, and custom issue sub-task called Event Task. This has caused issues with the Group By function in the list view and I am unable to group the work items at all. 

[Trudy Claspill]

Are any of you using a Team Managed Work Management project? If so, there is an open issue concerning grouping by categories in such a project:

https://jira.atlassian.com/browse/JWMCLOUD-475

[vaidas]

have same issue, after some time do not have possibility to group by category.

how to solve this issue?

[Hannes Obweger - JXL for Jira]

Hi @Jennifer ONeill

what exactly doesn't work? Mind posting a screenshot of what you're seeing? 

Best,

Hannes

[Jennifer ONeill]

I have category set at the sub-task level, but not at the task level so it groups everything as "uncategorized". I cannot set at task level, it would be incorrect. Any other way to get around this or the parent must be set?

[Miguel Angel]

I've 10 categories. In the past, when I put group by category, it worked. Now, is failing: