Jira cloud - attached msg files displaying as text files, lose formatting

[John Bradley]

Hello, when I attach an Outlook email file (msg) to an issue and then click the msg file to view it, it looks like a text file.

Is there a way to have msg files open with the original formatting? 

Thanks in advance to anyone who can help.

[Varsha Joshi]

Hi @John Bradley 

I usually print as a pdf and attach it.