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Jira did not start

alisandra
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October 9, 2017

Hello, i have some message after i exucute command "./star-jira.sh"

Server startup logs are located in /opt/atlassian/jira/logs/catalina.out
Using CATALINA_BASE:   /opt/atlassian/jira
Using CATALINA_HOME:   /opt/atlassian/jira
Using CATALINA_TMPDIR: /opt/atlassian/jira/temp
Using JRE_HOME:        /opt/atlassian/jira/jre/
Using CLASSPATH:       /opt/atlassian/jira/bin/bootstrap.jar:/opt/atlassian/jira/bin/tomcat-juli.jar
Using CATALINA_PID:    /opt/atlassian/jira/work/catalina.pid
Existing PID file found during start.
Removing/clearing stale PID file.
Tomcat started.

But jira not start. Can someone help please. I'm newbie in jira and tomcat and java.

1 answer

0 votes
Gonchik Tsymzhitov
Community Champion
October 9, 2017

Hi! 

 

Will be nice if you provide log from /opt/atlassian/jira/logs/catalina.out

Because without logs it is so hard for understand a problem. 

 

Additionally, you can ask in Russian using own language-ru tag and 

feel free to join for Atlassian User Group Telegram channel: https://t.me/augspb

 

 

Cheers,

Gonchik Tsymzhitov

Nic Brough -Adaptavist-
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October 10, 2017

Also check <jira home>/logs/atlassian-jira.log

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