Jira issue types & hirearchy

[Nicolae Victor Rusu]

Hi team, 

I am trying to find some info on all Jira issue types available in the Jira Cloud SaaS version. What's the highest work structure so starting from Business Outcomes > OKRs > Initiatives > Epics > Stories > sub-tasks 

This article here seems to elude that we can't have anything higher than Epics ? Is this true in all versions of Jira including the Enterprise level one ? Understanding Jira Hierarchy: Complete Guide in 20... - Atlassian Community

[Michael Yaroshefsky - Visor for Jira]

@Nicolae Victor Rusu You can have custom hierarchy levels above epics if you have Jira Cloud Premium (via Jira Plans) or Enterprise. Are you having trouble setting this up or are you just researching?

[Mary from Planyway]

Hi @Nicolae Victor Rusu ,

Absolutely, you’re not limited to just Epics and below. With Advanced Roadmaps (available in Jira Software Premium and Enterprise), you can set up custom hierarchies that go above Epics.

Here’s how to set it up:

• Enable Advanced Roadmaps in your Jira plan.
• Create custom issue types (like OKR, Business Outcomes, etc.) and add them in the hierarchy settings.
• Plan and view everything via the Plans interface in Advanced Roadmaps.

Official Atlassian documentation: Discover Advanced Roadmaps for Jira

Quick video guide: Configure work item hierarchy above epics (Atlassian tutorial)

[Olga Cheban _TitanApps_]

hi @Nicolae Victor Rusu ! 

By default, the top level of the work hierarchy is Epic. However, you can set up a custom work structure, such as your Business Outcomes > OKRs > Initiatives > Epics. This can be done via Jira Plans - functionality that is only available to Jira Premium and Enterprise users. So, if you have a Standard or Free plan, you won't be able to add anything above Epic.

Please see my article Advanced Roadmaps Hierarchy Configuration Guide for more details. I hope this helps!