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Jira issues showing up in a search but not on a kanban board

Joe Harmon
Contributor
March 29, 2019

I have a project I created and some of the issues are not showing up on the board.  The filter for the board is set to project = ProjectName where Project name is the name of the project.  It should pick up everything.  It is picking up item that were created earlier but the items that are created later are not showing up.  We added a bunch of custom fields in between that time.  These same "later items" show up fine in the issue view on the project itself...  just not on the board.  And yes the columns are mapped correctly.  

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Joe Harmon
Contributor
March 29, 2019

I figured it out.  For some reason the sub-filter was causing issues.  I don't know why it was because the default sub-filter on the board is supposed to be allow items for issues where the fix version was not being set.  I cleared it and it is working fine now.  

Bill Sheboy
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March 29, 2019

Glad to hear it.

We tuned our sub-filter to show open work, and stuff completed in the last couple of weeks (that hasn't yet been released).

(resolution = EMPTY OR resolutiondate > -14d) AND (fixVersion in unreleasedVersions() OR fixVersion is EMPTY)

 

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Bill Sheboy
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 29, 2019

Hi... Two things to check out:

Are you using the backlog feature with your Kanban board?  If so, items in the backlog status would not appear on the board.  Only the ones in a "selected" and later status in the workflow would show.

Have you checked the sub-filter for the board?  (bottom of the page on the Board Settings, Setting options)  The sub-filter could further remove items from the board.

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